I called and spoke with Eric on Tuesday and he told me that they were very busy but if I brought it on Thursday, he could try to look at it on Thursday or Friday but he made no promises. I called him Thursday morning and told him that I was on my way. When I got there, he pulled it right into the bay to check the problem. He called me a couple of hours later and told me that they found the problem and the parts were on the way, and I could probably pick it up the same day. Good to his word, at 5:30 Eric called me and said that the vehicle was ready. All in all professional service and we are very satisfied. Thank you.