My battery died while I was across the street. I walked over to see if the folks at Belden's could fit me in somehow. They came over, gave my car a jump - for free! - then, when I'd driven it over, checked everything out and got me a new battery. I could see that they were busy, but they made time to get me in and get me out as quick as they could. They even checked to make sure nothing was wrong with my alternator. I was grateful, and I'll be back.