Professional, efficient, friendly, knowledgeable staff. I made an appointment with Charlie the day before and they took my Honda CRV in at 8:00am the next morning. Mechanic changed the spark plugs and transmission fluid in less than an hour while I waited. The prices are AMAZING and much more reasonable than the Honda dealer. If I'd taken my car into Honda at 8:00am for the same service, I'd still be waiting for it. Definitely will use Belden's again and don't believe the posts that they are overpriced.......they're not at all!!