We are participating in the San Antonio Food Bank's Annual Food Drive until December 7th. Donate 10 canned goods and get 10% off repairs (max $50). See Store For More Details | Belden's Automotive & Tires
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1

I would give it less than a star if possible, but unfortunately I can't do that. I took my car in to have a part replaced and I was confident they would be efficient, however I was quickly shown otherwise. First they end up messing up a separate part which cost extra money to have fixed. They then call to tell me once they have the car a part that they ordered the wrong part. They now have to order a new one, which may or may not come in by the end of the day. A fix that I was told would take 2-3 hours took more than a day of work. If they weren't sure of how to fix the issue it would have been better to be told upfront instead of causing additional damage (which cost additional money). I wasted an entire day waiting for my car, was told I would be without a car the following day which I did not anticipate nor could I be without a car schedule-wise. My service should really in essence be free or deeply discounted due to the amount of errors encountered with this team.

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1

I actuality took it to Belden's for a 2nd option, GMC dealer said I need 1 left side mount ($750). Belden's said I needed 2 motor mounts $1100 and a new transfer case $2600!! Plus they charged me $102 to look at vehicle. A friend told me take it to Fair Oaks Automotive, I figured have nothing to loose at this point. They inspected the vehicle said it ONLY needed 1 motor mount just like the GMC dealer. Fair Oaks Automotive didn't charge me to the inspect the vehicle and only charged me $535 for repair. For the record I never told Fair Oaks about the Belden diagnosis until after they repair the SAME day with GMC parts! STAY AWAY FROM BELDEN'S!!!

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I'm retired and relocated here from New Jersey. I'm a Car guy and worked for Ford motor for 18Years. I also retired as a manager of Ashley Furniture Homestore (CNJ). Customer service was top Priority. I give Belden's 10 Stars. The service was impeccable, My 2008 Kia runs and rides like a brand New Car with 171,000 miles. I'm telling all new Family and New Friends in San Antonio to Go to Belden's 1st. I love Good Customer service and believe once anyone takes their Automobile to them will fell the same. Awesome Job to The Service rep, Mechanic and management.

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bad customer service! disrespectful and bad jokes with woman’s

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bad customer service! disrespectful and bad jokes with woman’s