Honest, Friendly, On-time. Used their online scheduler for a diagnosis (check-engine light) on our 2012 equinox. They were very timely and they maintained communication with us throughout the entire process. They provided us a list of showstoppers and lower priority items that could wait. We had an issue after the repair which they took care of (no charge). It's been hard to find a reputable mechanic and we are very pleased with Belden's. Thank you.