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5

Great customer service, friendly staff, prompt service.

5

This place is wonderful. I went here to get my car checked for a road trip and could not have been more pleased with both the service and timeliness of the inspection. If you are unsure of where to take your car for maintenance, look no further!

5

FAST, FRIENDLY, PROFESSIONAL. I had never been here before but noticed today that my headlight was out. I was in the area and stopped by without and appointment to see if they could help real quick. Tony took my car back to get it checked out while Carl got my registered in their system. Carl was super friendly, engaging and he offered me a cold bottle of water. In no time, maybe 7 min, Tony came around with my car with the new bulb and I was good to go. The shop was clean and would have been a nice cool place to wait, if I had needed to. Carl told me all about how they give back to the local community which is important and a big reason why we should all support this local small business. I'll be headed to Belden's for all of my future car care needs. Thank you all for your help today!

5

Great experience helping me discover a repair I had gotten somewhere else had not been done correctly. After the first place refused to make it right, Belden's gave great service and I now feel much better about my brakes. Jason and Michael were both very attentive.

5

5

5

I recently had my first experience with Belden's and I'll definitely be back! I was having issues with my car and contacted Belden's for an appointment. However, before the appointment, my car had a mind of its own and I had to get into the garage earlier. I called Belden's and within 30 minutes, was able drop off my car. The service advisors, Jason and Michael, were courteous, explained everything step-by-step in a non-condescending manner, and answered all of my questions (and I ask a lot of questions). My car's issues were diagnosed and fixed within 24 hours of my dropping off the car. This was much quicker than I expected based on experiences at other garages. Further, although Jason explained services I might want to consider, I appreciate that I wasn't pressured into getting anything additional I didn't need. Last, we all know auto repairs are expensive, but Belden's offers discounts for the military community as well as USAA employees - how great is that?

5

Needed to get a state inspection done and a tire rotation. It was very easy to get an appointment and when I came in at the agreed time, I did not have to wait but was serviced immediately. The pricing was extremely fair. I have an Audi and that can cause some stores to charge you a premium. Not so at Belden's. I needed to get the state inspection to register my car from out of state. The staff at Belden's had compiled a very helpful sheet with the proper steps to take to get your car registered. This helped a lot. I was very happy with the service I received.

2

Took my truck in for a coolant leak and after dropping it off I was contacted and given an estimate. They also recommended I have my gear oil changed in my transfer case and rear diff and I agreed to all repairs. They completed all repairs in a timely manner and even picked me up when the truck was ready. Everything was all good........then the next morning I got in my truck and my check engine light was on (hadn't even put 10 miles on it yet) . Called them up and they said bring it back to put on diagnostic reader. I did that and was told it was my knock sensor, which was separate from initial repairs but not a big deal bc it "wouldn't leave me on the side of the road". That didn't sit right with me bc I had never even seen the check engine light prior to this and in less than 10 miles after leaving the shop I have an issue that they didn't take responsibility for. They stated that the coolant leak was the culprit and it probably shorted out the sensor. In my opinion it was more than likely the tech who spilled some coolant on or near the sensor shorting it out. Honest mistake but again they wouldn't take responsibility and I now have a another issue that was quoted to be repaired for an additional $680. This after spending $800 with them on my truck and $775 on my wife's truck all within a week. I'm aware that they're not the cheapest in town but prior to this I was willing to pay more for good service. I now regret that decision and will no longer do business with Belden's. I will be sure to steer anyone I know away from them as well.

2

Took my truck in for a coolant leak and after dropping it off I was contacted and given an estimate. They also recommended I have my gear oil changed in my transfer case and rear diff and I agreed to all repairs. They completed all repairs in a timely manner and even picked me up when the truck was ready. Everything was all good........then the next morning I got in my truck and my check engine light was on (hadn't even put 10 miles on it yet) . Called them up and they said bring it back to put on diagnostic reader. I did that and was told it was my knock sensor, which was separate from initial repairs but not a big deal bc it "wouldn't leave me on the side of the road". That didn't sit right with me bc I had never even seen the check engine light prior to this and in less than 10 miles after leaving the shop I have an issue that they didn't take responsibility for. They stated that the coolant leak was the culprit and it probably shorted out the sensor. In my opinion it was more than likely the tech who spilled some coolant on or near the sensor shorting it out. Honest mistake but again they wouldn't take responsibility and I now have a another issue that was quoted to be repaired for an additional $680. This after spending $800 with them on my truck and $775 on my wife's truck all within a week. I'm aware that they're not the cheapest in town but prior to this I was willing to pay more for good service. I now regret that decision and will no longer do business with Belden's. I will be sure to steer anyone I know away from them as well.