Our family SUV ('09 Chevy Traverse) had several issues with it that we needed to get fixed before our extended warranty expired. We took it to Belden's because we heard their customer service was great and that they do great work. Charlie at the Bulverde Rd location was very personable and professional with me. They were able to diagnose all the issues, including a/c compressor leak, steering pump problems, and a vapor emissions system issue. Charlie called the warranty company and had an adjuster come out to verify the issues. Turns out the warranty company didn't think the problems were bad enough to condemn the parts for the steering and a/c and to have their replacements covered. Charlie was very straight-forward with me and told me they could do some temporary fixes, but was confident the issues would come back. We did that, and sure enough, the next week the issues were back. We took the car back in, they ran their diagnostics again, and proved the problems still existed. Charlie called the warranty company again, and they still didn't want to cover anything. Charlie fought tooth and nail to prove to the warranty company that the parts were malfunctioning. After hours of being on the phone with them, the warranty company finally gave in and covered EVERYTHING, even OEM parts that come the a 2-year warranty and not the parts the warranty company wanted to use. The work was done relatively quickly and everything works great now. I would definitely recommend Belden's for their customer service. They are dedicated to doing the right thing.