Came here for preventative service, absolutely nothing wrong with my car. Conveniently the day income here my battery is no good. It wouldn't start. They had to jump it and I drove to Walmart to buy a new battery. I don't know what that did to my battery to screw it up. For all I know it was loosened cables to see the battery test. They took advantage of me, a single 35 yr old female. They looked disappointed that I didn't buy the super expensive battery from them.
Hi E. We are sorry you felt this way and would love the chance to speak with you about your situation to make things right. We respect your opinion, but can promise you we would NEVER intentionally do anything to create the need for a repair. We've worked hard over more than 50 years to earn our reputation and would not still be in business if we operated in that way. Would you mind calling the shop to discuss further? Please reach out to our corporate office and ask for Mark or Rusty at 210-494-2945. Thank you.
- Fredericksburg Location