Updated update review: Got a call from the manager at Beldens the day I posted my last review asking me to please bring my van back in so he can look at it and see what's going on. We finally were able to take it in today and they'll be fixing the broken compartment on their own dime as well as were able to fix the original issue. Can't recommend who ever worked on my van the first time, but am grateful for the manager and his willingness to fix what went wrong and do recommend Belden's in general. We will be back to try again in the future! Thanks for the follow-up and for making this right. Updated review: I take it back. While yes, they checked my van for what I thought the issue was for free and supposedly fixed it (which was wonderful!) when I opened my trunk today there's a back compartment that is broken, another piece is removed that has no reason to be out, and the battery compartment was left open and they didn't say a word to me about it and turns out my van isn't actually fixed. Now I'm like, no wonder they didn't make me pay. 🙄 Original review: Belden's is amazing! They got me in, they fixed the problem, and got me out the next day! Love it!
We really appreciate you taking the time to talk to us and for bringing your van back in so we could make things right, Abby. And we again apologize for the issues. The team will learn from this and it won't happen again! Thanks for giving us another chance, you won't be disappointed!
- Alamo Ranch Location