Was contacted and told vehicle issue was resolved. I drove my vehicle and problem was not resolved. Belden’s could not diagnose problem and recommended replacing front suspension at a cost of over $2,800. Took vehicle back and found the problem was lower control arm. Replaced and problem resolved. Certainly lost faith in Belden.
Hi Michael. Thank you for the insight and for taking our call this morning. This feedback is important to making sure we continuously live up to the standards we set. When we don't, we want to know about it so we can fix the issue. Thank you for your willingness to let us prove this was an exception to our service, not the norm. We look forward to proving our true colors to you when we see you again. Thanks again!
- Boerne Location